Craig at Lichfield Garden Buildings was first class in all of our dealings with him. We ordered a Pent Haus garden room and from start to the finish he was with us every step of the way. He was incredibly responsive to our queries, either by phone or email, and nothing was too much trouble. His suggested installers, Garden Building Specialists, were fantastic too, they really went the extra mile. We absolutely love our now outdoor space and Craig and his team made it possible. We can’t recommend him and his team highly enough!
Fantastic service from Craig. From advice on options, to support with organising delivery and installation. Recommended fitter Dan did an amazing job.
Wouldn’t hesitate to recommend.
Fantastic service and product! Would 110% recommend this company! No hassle ordering and a great consultation from Craig making sure we chose the perfect building for my business! A quick and friendly service! Thank you! 😊
Excellent experience with this company. Craig experience in this field showed as he explained the different types of shed and the differences between them. Excellent price. Shed arrived quickly and was easy to build. Overall very happy with my purchase. Highly recommend
Brilliant customer service from Craig and the quality of the shed is excellent.. Very happy with this, so happy we ordered a second shed 🙂
Love my cosy Summerhouse. Will be even more gorgeous in the warmer weather, but for now, I'm thinking of decorating it in fairy lights
Hello Craig, just to let you know I'm very pleased with the installation of my new shed and the speed of service from the factory. I have included a few photo's as I am busy insulating/cladding the interior. I would thoroughly recommend Lichfield Garden Buildings to anybody needing a garden building or shed.
I was recommended Lichfield Garden Buildings by a contractor. What can I say… it has been the best customer service experience I have possibly EVER had! I made contact with Craig, owner of the company by text. He was on holiday but was excellent with his communications. Answered by initial questions and set my expectations that he would need to wait till his return to answer my more detailed ones. Since his return from his family holiday, we set up a Group Whats App chat and he has responded to all questions within a few hours. He has also been a valuable sounding board. Working through with us what we want to achieve. Be has constructively challenged some of our decisions with a view to us meeting our aims from the garden officer. He never tried to “sell” to us and actually tried to talk us down at some points. He is super approachable, seems genuinely interested and so flexible to delivering your vision within budget. The suppliers were great with their communication too. Installers were polite, friendly and as a female, i felt safe with them in my property. There was a need to do a touch up on the Garden Building and they completed this within 2 weeks. We are probably 2 hours away from their base. Just a wonderful, stress-free service that has delivered a beautiful, luxurious and elegant garden office. Thank you so much Craig and Team. I can’t rate you highly enough! Wish you could do my electrics, plumbing and groundworks! I would never be stressed!
Brilliant service from Craig. Quick to respond to enquiry & knowledgable about products.
Shed delivered & installed by professional individuals. Would use again & recommend
I wanted to express my sincere thanks to Craig for his outstanding service throughout my shed purchase. From our initial phone call, his expert knowledge shone through as he patiently walked me through all the available options, helping me understand the pros and cons of different designs and maintenance requirements.
His attention to detail was truly impressive – he didn't miss a single aspect of my requirements and followed up consistently at every stage of the order. I particularly appreciated the installer recommendation, as I needed the shed up quickly! This level of service was especially valuable to me as someone with limited knowledge about sheds.
The entire experience, from our first conversation to the final installation, was seamless thanks to your professionalism and dedication. You've demonstrated what exceptional customer service looks like, and I'm genuinely grateful for all your help.
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